Quest CCTV Sales and Support

You can place your order directly online using our shopping cart or by calling our sales team on 0843 289 9271.

You can also order by submitting our sales contact form and we will get back to you as soon as possible to take your order.

Please note that all prices on our website are exclusive of VAT.

How do I place an order?
Do you offer credit facilities to businesses?
What are your delivery costs?
What technical support do you offer?
Can I open an account?
Do you offer trade discounts?
What payment methods do you accept?



How do I place an order?

It is simple to place an order for your equipmet simply purchase online using our secure payment system or call us on 0843 289 9271.

For orders taken online you can pay by all major credit cards, we do not hold any of your credit card details and your order is processed using a secure 128 bit encripted secure server.

For trade customers simply use our online shop to purchase your products and enter your unique account discount code at the check out stage to recieve your trade discount. Alternativly call our sales team on 0843 289 9271 where we will be happy to help you with your order.

Do you offer credit facilities to businesses?

We offer trade accounts for our customers within the trade. Opening an account is easy. Simply download the account application form and return it with the required documents and we can usually have your account set up within 24 Hours. Alternatevly contact our sales team to recieve the details via e-mail.

Our standard credit terms are 30 days for trade customers, please contact your account manager if you would like to adjust this.



What are your delivery costs?

Delivery is charged at £11.74 (inc VAT) for standard 2-3 day delivery. Next day delivery is available on orders placed before 12:00 noon and this is charged at £17.57 (inc VAT).


What technical support do you offer?

We offer full technical support to our customers. Including system design and specification services, product demonstrations, remote technical support. Full details of our technical supposrt can be found in the services section of our website.



Can I open an account?

For trade customers we would be delighted to open a trade account. Simply download the application form and return it to us with the required documents. Alternativly you can call our sales department who will take you through the process, or click here to request a form via e-mail.



Do you offer trade discounts?

All of our trade customers are eligable for discounts. In addition to a standard discount we also offer a multiple product discount scheme and a quarterly rebate scheme for our account holding customers. Please call our sales team on 0843 289 9271 to request more information on our discount schemes.




What payment methods do you accept?

We accept paymet via credit and debit cards and by cheque. For account holders please speak with your account manager to discuss payment options available to you.

When paying by card we do not keep your card details on file, your card payment is processed through a 128 bit encripted secure server.